- Grand Reef Casino features a selection of online games that are extremely popular in the Asian markets, China in particular. For Western players who are unfamiliar with these games, it’s a chance to try something new, while Asian players will require no introduction to their intricacies.
- The problem is: there are many Grand Reef casino reviews from different people, and these people often say that the live chat doesn’t really help. Sometimes the support isn’t online, sometimes the players have to wait too long for their answers, and sometimes they just copy and paste the sentences from the Frequently Asked Questions section.
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Grand Reef is an online casino running on software from Playtech, which initially used to focus on players from Australia. Nowadays it provides users from other countries with services without any problem.
Named after one of the most iconic landmarks of the area, the Great Barrier Reef, Grand Reef Casino is a fresh new addition to the industry and is mostly dedicated to the Australian and New Zealand market. Founded in 2010, Grand Reef Casino is operated by Rand Logic Gaming N.V. and is licensed under the Government of Curacao.The casino invites players to a deeply thrilling experience in an underwater playground. All games offered by Grand Reef Casino can be played by downloading their casino software which is provided by Playtech, one of the biggest named in the software development industry. The casino has Aussie written all over it therefore we couldn’t miss this out when creating our top Aussie online casino list.
Grand Reef Casino Overview
Grand Reef Casino Features
- Website design: 6
- Software (includes software design): 7
- Variety: 8
- Playability: 8
- Payment options (includes deposit/withdrawal options): 6
- Support: 8
- Bonuses: 8
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Casino games on the Reef
Casino games at Grand Reef Casino are powered by Playtech, one of the industry leaders in casino game development; therefore players can expect a decent range of high quality games which include the popular Marvel slot games. Apart from slots, Grand Reef Casino categorizes their casino games in 5 major labels adding the grand total to over 300 games:
- Online Pokies
Popular Pokies: Alchemist’s lab, Funky Monkey, Piggies and the wolf, Dolphin Reef, Mr. Cashback, Forest of wonders, Safari Heat, Sweet Party
Branded games: Thor the might avenger, The Avengers, Daredevil, The incredible Hulk, Rocky
Progressive jackpots: Fantastic four, Captain America – the first avenger, Gold Rally and more
- Online table games
European Roulette, Marvel Roulette, Club Roulette, Casino Hold’em poker, Pontoon, Craps, 3D Roulette, Blackjack, Blackjack super 21 and more
- Video Poker
Jacks or better, 10s or better, Aces and Faces, All American, Joker poker and more
- Other games
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Thor scratch card, Classic slot scratch card, Lotto madness scratchie, Cash blox, Keno, Rock paper scissors, Darts and more
Bonuses and promotions at Grand Reef
Grand Reef Casino has certainly pushed itself in terms of offering a staggering welcome bonus package that adds up to $5000 spread between first 5 deposits. Apart from the welcome bonus, Grand Reef Casino also throws in various weekly promotions.
Sign up bonus at Grand Reef
- 150% up to $750 on first deposit
- 175% up to $875 on second deposit
- 200% up to $1000 on third deposit
- 225% up to $1125 on fourth deposit
- 250% up to $1250 on fifth deposit
Wagering requirement: 40x
Deposit bonuses will be null and void if players attempt a withdrawal before completing their playthrough.
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While the sign up bonuses add up to a massive $5000, the minimum deposit on each successive deposit does increase, so while the minimum deposit for the first bonus is $25, the deposit required for the 5th bonus increases on a minimum of $65.
Invite a mate at Grand Reef
Invite a friend is a promotional scheme at Grand Reef where if you are an existing player at Grand Reef you provide Grand Reef with a friend’s email address. The friend then has to follow the link on the invitation email and download the casino’s software, register and make a minimum deposit of $25. Once done, the player will receive a bonus of $50.
Grand Reef Loyalty Club
Grand Reef loyalty program is a great way for players to get specialized treatment and you gain loyalty points by simply placing stakes on casino games. For every $10 player’s wager, they’ll earn one comp point. These comp points then help you climb up the VIP tiers and can be converted into cash. Climbing up the tier level depends on your total deposit from your account from the very start.
- Newbie – Deposit level: Registration
- Coral – Deposit level: first deposit
- Starfish – Deposit level: 5,000
- Seahorse – Deposit level: 15,000
- Turtle – Deposit level: 25,000
- Dolphin – Deposit level: 50,000
- Whale – Deposit level: 100,000
As you climb up the tier level, players can exchange their comp points with cash on a lower rate. While 100 comp points are needed at the bottom level for $1, only 85 comp points are required when you’re a Whale.
Banking with Grand Reef Casino
Players from all over the world are able to easily make payments and withdraw at Grand Reef as the casino accepts a good range of acceptable deposit currencies and payment methods.
Currencies accepted at Grand Reef as deposits include:
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- Australian Dollar
- New Zealand Dollar
- Indian Rupees
- Euro
- U.S. Dollar
- Canadian Dollar
- Norwegian Krone
- Swedish Krona
Payment and withdrawal options at Grand Reef include:
- Visa/Mastercard
- Poli
- Wire transfer
- Neteller
- Skrill
- Click2pay
- Clickandbuy
- Ecocard
- Usemyfunds
- Entropay
Customer Support
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Customer service is provided in English and players can contact the casino via live chat, a toll-free number or email. The quickest way to gain access to their customer support is the 24/7 live chat and the regionalized telephone service. This variety allows players the opportunity to get in touch with the casino via their preferred means.
Verdict
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Grand Reef Casino is an impressive Australian casino, right from its name. Built in a Playtech platform, the casino surely delivers a good range of high quality gaming products. With its vast range of deposit methods, including POLi which caters to Aussies very well and dedicated support from Aussies and New Zealanders, the casino is surely a great stop for any casino enthusiast.
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However, seeing that it’s clearly an Australian casino, Grand Reef fails to offer any exclusivity to Aussies or Kiwis. Additionally, since the casino runs on a download platform, the hassle of downloading casino software, installing every game and the lack of mobility with download casinos might be an issue to some players. Even in terms of bonuses, the casino impressive with a potentially massive bonus amount but the progressive increase in minimum deposit might discourage budget players. Nonetheless, the casino accurately checks in most of the stops of being an ideal gaming designation for Australians.